Anti-crisis Communication Competence
https://doi.org/10.12737/22796
Abstract
The article presents the rules of constructive communication that you need to apply in crisis management. These rules are found a lot in common with constructive negotiating techniques. Selected types of communication interactions in a crisis. Using presented in the paper rules, it is proposed that crisis communication competence of executives necessary to successfully manage interactions in the team in today’s economy.
About the Author
I. A. Rumyantseva
FSBEI HE State University of Management
Russian Federation
Candidate of Economic Sciences, Associate Professor, “Corporate Governance” Department
Russian Federation
Candidate of Economic Sciences, Associate Professor, “Corporate Governance” Department
References
1. Zhernakova M.B., Rumjanceva I.A. Delovye kommunikacii: teorija i praktika [Business communication: theory and practice]. Moscow, JuRAJT Publ., 2013.
2. Rumjanceva I.A. Zakonomernosti vzaimodejstvij organizacij i razvitie delovoj sredy [Patterns of interactions between organizations and business environment]. Vestnik Gosudarstvennogo universiteta upravleniya [Bulletin of the State University of Control]. 2012, I. 12. pp. 184–189.
3. Rumjanceva I.A. Vzaimodejstvija organizacij v uslovijah krizisa [The interaction of organizations in crisis]. Problemy teorii i praktiki upravlenija [Problems of the theory and practice of management]. 2010, I. 5. pp. 116–122.
Review
For citations:
Rumyantseva I.A. Anti-crisis Communication Competence. UPRAVLENIE / MANAGEMENT (Russia). 2016;(4):99-103. (In Russ.) https://doi.org/10.12737/22796
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